Whitelist or add email addresses to your safe sender list

Ensure invitations, notifications, and communications are received in your inbox from Ref Insight by whitelisting the update@mail.refinsight.com email address, which will add it to your safe senders list and keep it out of your junk/spam folders.

A whitelist is a list of approved or safe email addresses to help a spam filter determine whether it should allow delivery.  Each email provider does things a little differently, so for more specific instructions, click on the guide below to select your provider from the list and follow the steps that apply to your email provider.

Whitelist or add email address to your safe sender list