Check Account Activation -- "Profile Found but Activation not Completed"

Created by Joshua Ort, Modified on Mon, 19 Feb 2024 at 04:34 PM by Sandra Serafini


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6 STEPS

1. The first step is to open the Ref Insight Officials Portal https://app.refinsight.com/officials and Click Activate My Account

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2. Enter your Last Name

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3. Enter the Email Address you use in the US Soccer Learning Center. This is the email address Ref Insight uses to send your activation link.

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4. Click Search

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5. If your Profile was found but you have not activated your account yet, it will indicate that under the Profile Found / Activation Needed banner. Click Send an Activation Email to have an activation link sent to your email address again.

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6. The green banner confirms an Activation Email has been sent. Once you receive the email, click the link in the email for next steps in Activating your Account.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2334094/Check-if-my-Account-is-Activated----Example-of--Profile-Found-but-Activation-not-Completed-

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